How Labels by Clublender works

Through our core rental service, we attempt to make renting premium golf equipment as easy and satisfying as possible. Nonetheless, we appreciate that under certain circumstances you may prefer to use your own equipment, and our Labels service can help facilitate that experience.

Required information

You’ll give us information about your starting and ending locations; what type of container you’d like to use for shipment, including whether you’d like for us to provide you with a box; the estimated gross weight of your shipment (the combined weight of the container and your golf equipment); the estimated value of your equipment; and the length, width, and height dimensions of the total package.

Our quote

With this information, we’ll provide you an on-website quote that will include one or more transit-timing options: Ground (one or more business days of transit, depending on the start and end locations), 2nd Day Air (two business days of transit), or Next Day Air Saver (one business day of transit).

When do I get my label(s)?

If we receive your Labels by Clublender order during our business hours and if you don’t require a box, we’ll aim to provide you with a digital version of your label during the same business day. If you place your order outside of opening hours, we’ll aim to process and share your label with you once we resume business hours.

How do I initiate my shipment?

You can bring your labeled container to any UPS Store location. The email that we send you with your label(s) will include UPS’s estimate of transit timing. We can also schedule a pickup on your behalf from the UPS-accessible location of your choosing. If you’re interested in this option, please contact us, at which point we’ll let you know your pickup timing options and provide a confirmation of the pickup service fee.

Different UPS Store locations offer different Ground and Air service cutoff timings (the time by which they’ll need your shipment in order to initiate shipment on that day). For the sake of transit timing estimation, UPS will typically consider the business day by which they’ve received your shipment before the relevant cutoff timing as the initiation day of the shipment.

Optional box provision

Once we initiate the shipment of the box from one of our fulfillment hubs, timing of transit can vary from one to three business days, and is largely dependent upon the location at which you’d like to received the box. We’ll provide a printed version of your label(s) with the box, and we’ll share a digital version of the label(s) with you via email.

If you place your order for a box before noon local time at the fulfillment hub from which we’ll send the box (typically our Kentucky location for eastern destinations and our California location for western destinations), we’ll aim to initiate shipment of your box on the date of order placement. If you place your order for a box after that timing, we’ll aim to initiate shipment of your box once our business hours resume.

Optional box provision example